🛒 Orders

Q: How can I place an order?
A: Simply browse our online store, add your desired items to the cart, and proceed to checkout.

Q: Can I change or cancel my order?
A: If your order has not yet been processed or shipped, we may be able to help. Please visit our Contact page as soon as possible.

Q: Do you offer gift wrapping?
A: Yes! We offer optional gift wrapping at checkout for select items.

🚚 Shipping

Q: How long will it take to receive my order?
A: Standard shipping usually takes 5–10 business days, and expedited shipping takes 2–5 business days after your order is processed.

Q: Do you ship internationally?
A: Currently, we only ship within [Country Name].

Q: How can I track my order?
A: Once your order ships, you’ll receive an email with a tracking number.

💳 Payments

Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, Apple Pay, Google Pay, and store gift cards.

Q: Is it safe to shop on your website?
A: Yes! All transactions are encrypted with SSL technology to protect your data.

🔄 Returns & Refunds

Q: What is your return policy?
A: You can request a return within 14 days of receiving your order for eligible items. Items must be unused, in original packaging. See our Return Policy page for full details.

Q: Are there items that can’t be returned?
A: Yes — personalized gifts, perishable goods, gift cards, and items marked final sale cannot be returned.

Q: When will I get my refund?
A: Refunds are processed to your original payment method within 5–10 business days after we receive and inspect your returned item.

🎁 Products

Q: Do you sell custom or personalized gifts?
A: Yes! Many items can be personalized. Product pages will include personalization options if available.

Q: Are all items in stock?
A: Most items are kept in stock, but availability is subject to change. If an item becomes unavailable after you place your order, we’ll notify you promptly.

For any other questions or assistance, please visit our Contact page — we’re happy to help!